Frequently Asked Questions
Everything you need to know about shopping with Al Kabayel Discount Centre.
What types of home products do you offer?
Al Kabayel Discount Centre offers a wide range of products including kitchenware, home decor, cleaning supplies, bedding, and small household appliances, all at competitive discount prices.
How long does shipping take within the UAE?
We typically process and deliver orders within 2 to 4 business days. You will receive a tracking number via email once your order has been dispatched.
What is your return policy for household items?
We offer a 7-day return policy for most items, provided they are in their original packaging, unused, and accompanied by the original receipt. Some hygiene-sensitive items like bedding may be excluded.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), as well as Cash on Delivery (COD) for orders within our standard delivery zones.
Do you offer bulk discounts for corporate or large home orders?
Yes, we provide special pricing for bulk purchases. Please contact our customer service team directly with your requirements for a personalized quote.
Can I pick up my online order from a physical store?
Currently, we offer a 'Click and Collect' service at selected Al Kabayel branches. You can select your preferred pickup location during the checkout process.