Returns & Exchange Policy

At Al Kabayel Discount Centre, we strive to ensure your complete satisfaction with every home purchase. If you are not entirely happy with your item, you can return it within 14 days of receipt provided it is in its original packaging and unused condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account or contact our customer support team with your order number and details of the item you wish to return.

• 2.
  Pack the Item

  Securely place the product in its original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Handover to Courier

  Our logistics partner will schedule a convenient pickup time from your doorstep, or you may drop it off at any Al Kabayel Discount Centre branch.

• 4.
  Receive Your Refund

  Once our team inspects the returned item, your refund will be processed to your original payment method or issued as store credit within 7-10 business days.